If you’re moving within the Dallas area or relocating to Dallas, there’s one thing on your to-do list you don’t want to put off: setting up utilities before moving day. Most Dallas Texas utilities can be set up or transferred online. Try to start the process of setting up utilities in Dallas one to two weeks before your moving date to make sure there’s time to turn on electric and water service at your new home!
Here’s everything you need to know about Dallas utilities and the process of setting up service for water, trash pickup, electric, and natural gas.
What Is the Average Utility Bill in Dallas, Texas?
Curious how much you will pay for Dallas utilities? According to Doxo, City of Dallas utilities are $261 on average compared to the national average of $328. This includes water, gas, electricity, and waste service. The average Dallas household pays $2,013 in bills per month, almost exactly the national average.
Here’s how much you can expect to pay for Dallas TX utilities. Note this number is different than the average above as it considers different residential users and rising energy costs.
- Average Dallas water bill: $104.98 (based on average monthly usage of 5,481 gallons)
- Dallas trash pickup: $35
- Average Dallas electric bill: $192
- Dallas natural gas bill: $110
The cost of Dallas utilities has skyrocketed recently due to rising energy prices. In summer 2022, many Texans were paying 50-70% more for electric bills than the previous year. The price of natural gas alone has climbed over 200% year-over-year. Texas leads the country in natural gas production, but the state has been exporting more natural gas than ever with much of it going to Europe.
City of Dallas Water | Dallas Water Utilities (DWU)
The City of Dallas is the Dallas water utility with serves 1.32 million customers. The Dallas water supply comes from six reservoirs with three water treatment plants capable of treating up to 900 million gallons per day.
You can set up new service from Dallas Water Utilities (DWU) online by using 2TurnItOn or by contacting the Dallas water department at (214) 651-1441. A deposit will be added to your first water bill unless you:
- Have a satisfactory credit history with DWU,
- Are at least 65,
- Own or in the process of buying the home for which you are setting up an account,
- Have a letter of guarantee from someone with good credit with DWU, OR
- Your account with another utility company was not delinquent and had 12 consecutive on-time payments
How to Pay Your Dallas Water Bill
Dallas water and sanitation are billed together. You can pay your City of Dallas water bill in several ways:
- Online at the City of Dallas ePay website with a credit card or bank account
- Send a check or money order to City of Dallas, PO Box 075277, Dallas, TX 75277-1000
- Pay by phone by calling (214) 651-1441
- Pay in person at the City Hall lobby at 1500 Marilla Street, 2 D South
- Pay in person at authorized paystations
- Use the payment drop box at City Hall between Akard and Ervay
You can see Dallas city water rates here. Your monthly charge will likely be $10.29 to $62.15 based on meter size plus a volume charge for water and sewer. There is a stormwater drainage management fee ranging from $4.44 to $17.28 based on square footage.
Dallas Water Utilities offers a DWU calculator to estimate your Dallas water bill based on meter size and estimated water usage.
City of Dallas Water Department Contact
- Phone: (214) 651-1441
- Emergency number: 311 (214-670-3111)
- Hours: Monday to Friday, 8 am to 5 pm
- Address: Dallas Water Utilities Department, 1500 Marilla St #4an, Dallas, TX 75201 (Floor 1 in the Dallas City Hall)
Dallas Gas Company | Atmos Energy
Atmos Energy is the Dallas gas utility. Atmos Energy is the largest natural gas-only distributor in the United States with over 3 million customers in eight states. Atmos Pipeline-Texas is an interstate natural gas pipeline network with 5,700 miles of pipelines in Texas alone. Atmos gas company uses this pipeline network to connect to gas production regions throughout Texas. The Atmos Energy gas company also owns five underground natural gas storage facilities in the state.
You can start Atmos Energy Dallas Texas service online by clicking here. You will need to provide personal information, the service address, and create an Atmos gas account. You may need to pay a deposit to start Dallas gas service.
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Atmos Energy Dallas Bill Pay
You can use your Atmos Energy bill pay login to pay your Dallas gas bill online. If you create an account, you can view past statements and usage, set up payment reminders, and set up Auto Pay. You can make a one-time payment online without logging into your Atmos Energy account. A one-time payment requires your account number and checking account information or a debit or credit card.
Other ways to pay your Dallas gas bill:
- Use the Atmos Energy Mobile Wallet to pay with Google Pay or your Apple Wallet
- Pay by phone with a credit card or check by calling the automated system at 888-286-6700
- Pay by mail by sending your pay stub and a check or money order to Atmos Energy, PO Box 740353, Cincinnati, OH 45274-0353
- Pay in person at an authorized payment center
For more predictable gas bills, you can enroll in Budget Billing through your Atmos Energy account center. This plan will spread out your Dallas natural gas bills based on a rolling 12-month average that’s adjusted monthly.
Dallas Electricity | Oncor Electric Delivery & Various Electricity Providers
- Name of electric utility company of Dallas: Oncor Electric Delivery
Dallas, Texas has a deregulated energy market. Consumers can choose from many energy companies in Dallas to provide electricity. While you can choose the energy provider, the same Dallas electric utility delivers electricity and maintains the region’s power lines. You cannot choose your utility company and you must pay delivery fees regulated by the Public Utility Commission of Texas (PUCT), but your choice of Dallas electric company determines your electric rates.
You can use Choose Texas Power to compare energy companies in Dallas, see electric rates, and view terms. There are 16 energy companies in Dallas TX. Keep in mind the best electric company in Dallas doesn’t necessarily offer the lowest rate: electric rates in Dallas may be fixed for just 12 to 36 months then switch to a variable rate that may be much higher. While comparing electric companies, be sure to carefully view the plan details to look for early termination fees, deposits, and other details.
Dallas Trash Pickup | City of Dallas Sanitation Services
The Dallas Sanitation Department provides garbage collection services in the city. Dallas city trash pickup is weekly with 48, 64, or 96 gallon roll carts allowed. New residents can request a gray garbage roll cart using the online Dallas 311 system. A blue recycling cart can be added free of charge.
You can use this tool to search the Dallas trash pickup schedule based on your home address. The tool also helps you determine whether an item should go in the trash, recycling, or be dropped off at the household hazardous waste center. Click here to find your week for Dallas bulk trash pick up.
Download the Dallas Sanitation app to report problems, submit service requests, or set up scheduled reminders.
If you live in an apartment without recycling services in Dallas or you have a large volume of recyclables, you can visit your local Dallas recycling center. There are about 100 recycling drop-off containers throughout the city, most available 24/7. You can see a map of Dallas recycling containers here.
Dallas Trash Service Cost
Dallas trash pickup has a monthly fee of $34.30 plus sales tax for a single-family home. Additional garbage carts have an added fee of $13.27 each per month.
Construction or renovation materials and bulk collection are available for an additional fee. The City of Dallas trash collection fee for Cost Plus service or on-demand service starts at $5 per five cubic yards. You can see Cost Plus pricing here.
Note that Dallas sanitation fees are charged along with water service.
Dallas Internet Providers
You have many Dallas Texas internet providers to choose from. Most of the Dallas area is served by high-speed fiber internet and cable internet, but there are some areas only served by DSL internet.
Here are the top internet providers in Dallas TX.
Dallas AT&T Internet
- Internet: Fiber-optic broadband with no data cap
- Speed: 100 to 5,000 Mbps
- Cost: Starting at $55/month
Dallas-based AT&T is one of the top internet providers in Dallas if you want the fastest speeds without data caps. For areas not served by fiber, AT&T offers IPBB hybrid internet with fiber service and DSL handling the last mile to the neighborhood. There are data caps on AT&T DSL and hybrid internet.
Dallas Frontier Internet
- Internet: Fiber with limited coverage but no data cap and DSL service with no hybrid fiber-optic service
- Speed: 6 Mbps
- Cost: Starting at $50/month
Frontier has limited fiber-optic internet coverage in Dallas and mostly offers DSL internet.
Dallas Spectrum Internet
- Internet: Cable internet with no data caps
- Speed: 300 to 1,000 Mbps
- Cost: Starting at $50/month
Spectrum has the greatest coverage in Dallas. Spectrum cable internet is not as fast as AT&T’s fiber internet, but Spectrum does not have data caps.
Now that you know how to set up utilities in Dallas, Texas, you’re ready for your big move! Whether you’re relocating to Dallas, moving within the DFW area, or just changing neighborhoods, the dependable movers at Brothers Moving & Storage are ready to help. Give us a call to get started with a free, affordable moving estimate!